DiabetesLife Terms of Use

1. Acceptance of these Terms

These Terms of Use (“Terms”) govern your access to and use of the DiabetesLife mobile and desktop applications and any related services (collectively, the “App”), provided by Chaoliu Mao (“we,” “us,” or “our”). By creating an account or using the App, you agree to these Terms. If you do not agree, do not use the App.

2. Not medical advice

DiabetesLife is a personal logging and informational tool. It is not a medical device, and it does not diagnose, treat, cure, or prevent any disease or condition. Any AI-generated summaries, suggestions, or insights (“Insights”) are for informational purposes only, are not a substitute for professional medical advice, and must never be used to make medication, dosage, or treatment decisions. Always consult a qualified healthcare provider before making any changes to your diabetes management, including medication and dosage. Insights may reference your logged medication data as context but will never recommend starting, stopping, or changing a medication or dose.

The App is not intended to diagnose, treat, cure, or prevent any disease, and has not been evaluated or cleared by the U.S. Food and Drug Administration. The App does not monitor your glucose in real time and does not alert you to high or low readings. Reminders, charts, and summaries may be delayed, incomplete, or wrong (for example, a notification may fail to appear), so do not rely on them as your only safeguard. Outputs may appear accurate because of their level of detail even when they are not; confirm anything important with your healthcare provider. In an emergency or if you feel unwell, contact your local emergency services or your care team immediately, not the App.

3. Eligibility and accounts

You must be able to form a binding contract to use the App. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must provide accurate information when creating an account.

4. Subscriptions and billing

Certain features of the App — currently, AI-generated summaries in Insights — are available free for a 30-day trial period starting when you create your account, and require a paid subscription afterward.

• Price and billing cycle: The current subscription price is displayed in the App and in the applicable app store listing at the time of purchase, billed monthly.
• Auto-renewal: Subscriptions automatically renew each billing period unless cancelled at least 24 hours before the end of the current period. Your payment method will be charged for renewal through your app store account (Apple App Store) at the then-current price.
• Free trial: New accounts receive a 30-day trial of all features at no charge. No payment method is required to use the trial. At the end of the trial, continued access to AI-generated summaries requires an active paid subscription; all other features of the App remain free indefinitely.
• Cancellation: You may cancel your subscription at any time through your Apple ID account settings. Cancellation takes effect at the end of the current paid period; you will retain access until then.
• Refunds: All purchases are billed and processed by Apple. Refund requests are handled by Apple according to its own policies, not by us.
• Changes to pricing: We may change subscription pricing for future billing periods with advance notice as required by the applicable app store’s policies.

5. What happens without an active subscription

If your trial ends and you do not subscribe (or your subscription lapses), you will not be able to generate new AI summaries or ask new follow-up questions. All previously generated summaries and follow-up answers remain available to you to view at no charge. Every other feature of the App (manual entry logging, glucose trend charts, sync between devices, profile, medication tracking, and reminders) remains free regardless of subscription status.

6. Your data and content

You retain ownership of the health and personal data you enter into the App (“Your Data”). We process Your Data to provide the App’s functionality, including generating Insights, as described in our Privacy Policy. You are responsible for the accuracy of the information you log. We use reasonable safeguards to protect Your Data, including encrypting it in transit using HTTPS/TLS, but no system is completely secure and we cannot guarantee absolute security. You are responsible for securing your own devices and account credentials.

7. Acceptable use

You agree not to: use the App for any unlawful purpose; attempt to gain unauthorized access to the App or other users’ accounts or data; reverse-engineer, decompile, or attempt to extract the source code of the App except as permitted by law; or use the App in any way that could disable, overburden, or impair it.

8. Disclaimers

THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, TIMELY, ERROR-FREE, SECURE, OR THAT REMINDERS, DATA SYNC, OR AI-GENERATED INSIGHTS WILL BE ACCURATE, RELIABLE, OR COMPLETE. YOU ARE RESPONSIBLE FOR YOUR OWN HEALTH AND MEDICAL DECISIONS AND SHOULD CONSULT A QUALIFIED HEALTHCARE PROVIDER.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, USE, OR PROFITS, ARISING FROM YOUR USE OF THE APP, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE APP SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE SUBSCRIPTION IN THE 6 MONTHS BEFORE THE CLAIM AROSE, AND (B) $25.

NOTHING IN THESE TERMS LIMITS OR EXCLUDES LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE, FOR FRAUD, GROSS NEGLIGENCE, OR WILLFUL MISCONDUCT, OR FOR ANY LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

10. Termination

You may stop using the App and delete your account at any time from Profile settings. We may suspend or terminate your access if you violate these Terms. Upon account deletion, Your Data is deleted in accordance with our Privacy Policy.

11. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify you through the App or by other reasonable means before the changes take effect. Continued use of the App after changes take effect constitutes acceptance of the updated Terms.

12. Governing law

These Terms are governed by the laws of California, without regard to conflict-of-law principles.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will remain in full force and effect.

14. Contact

Questions about these Terms can be sent to support@mylcky.com.